This position is responsible for providing a well-coordinated Support Services to KPHL across a variety of critical administrative functions including travel operations, vendor management, facilities management, fleet management, and Employee Relations.
Oversee service delivery and the day-to-day operations of the Support Services function, ensuring compliance with all relevant standards and procedures.
Monitor, record, analyse and report on support services activities to identify trends and issues, reporting on risks, KPIs and propose corrective action or new approaches.
Develop and implement new work methods; recommends procedural changes to improve efficiency and ensures appropriate implementation of management decisions.
Prepare and monitor the Support Services budget
Plan and monitor staffing requirements as well as coordinating performance management and staff development activities within the Support Services department.
Manage the corporate Travel function. These includes development of policies and programs for corporate travel; oversee all travel arrangements and operations; managing relationships with travel agencies and vendors; ensure compliance in all aspects of travel procedures and drive continuous improvement of travel programs.
Oversee Fleet Management. Monitor all fleet performance and fleet maintenance in order to increase productivity and help business run as smoothly as possible.
Oversee Facilities Management: Create an environment that encourages productivity, is safe, is pleasing to clients and customers, and is efficient. These covers a wide range of support services, including janitorial services; office security; property or building management; space planning and accounting; mail and messenger services; access card management, car parking spaces, reception; storage facility and other support areas.
Oversee the accommodation, rental and security of the executives and consultants that reside in KPHL provided accommodation.
Vendor Management: Working closely with vendors to make purchasing decisions (office supplies, KPHL merchandise, etc.) and maintaining cordial relationships with vendors for as long as the company uses them.
Employee Relations: Evaluates and resolves human relations, labour relations, and work-related problems, and meets with management to determine appropriate action. It also involves providing advice to employees about company policies, government regulations, industry practices, and need for compliance.
Degree in Business Administration and/or Management, Human Resources, Finance or other related field
Knowledge on PNG labour laws
Knowledge on procurement processes and procedures
Minimum 10 years relevant experience in coordinating, leading and/or managing operations and administrative activities
Minimum 5 years’ experience in incident investigations and managing employee disciplinary issues,
Minimum 7 years’ experience in managing company fleets and building facilities
Minimum 5 years’ experience in managing service level agreements and vendor management.
Excellent oral and written communication skills
Proven ability to multi-task to meet deadlines
To express interest for these challenging and rewarding roles, please send through your application including current CV to: KPHL Recruitment on Email:email@example.com
Please note that only the shortlisted applicants will be contacted. Applications for these positions close at 5:00 pm, 11 March 2020
“KPHL is an Equal Opportunity Employer.KPHL also offers a very competitive remuneration commensurate with experience and qualifications.”
We want to attract and retain the best Papua New Guineans for important roles & responsibilities in the