Kumul Petroleum logo

Job Vacancy Overview

Support Services Manager

Port Moresby

Full Time



Currently Not Accepting Applications

Job reference: KP200226020

This position is responsible for providing a well-coordinated Support Services to KPHL across a variety of critical administrative functions including travel operations, vendor management, facilities management, fleet management, and Employee Relations.

Key Responsibilities:

  • Oversee service delivery and the day-to-day operations of the Support Services function, ensuring compliance with all relevant standards and procedures.
  • Monitor, record, analyse and report on support services activities to identify trends and issues, reporting on risks, KPIs and propose corrective action or new approaches.
  • Develop and implement new work methods; recommends procedural changes to improve efficiency and ensures appropriate implementation of management decisions.
  • Prepare and monitor the Support Services budget
  • Plan and monitor staffing requirements as well as coordinating performance management and staff development activities within the Support Services department.
  • Manage the corporate Travel function. These includes development of policies and programs for corporate travel; oversee all travel arrangements and operations; managing relationships with travel agencies and vendors; ensure compliance in all aspects of travel procedures and drive continuous improvement of travel programs.
  • Oversee Fleet Management. Monitor all fleet performance and fleet maintenance in order to increase productivity and help business run as smoothly as possible.
  • Oversee Facilities Management: Create an environment that encourages productivity, is safe, is pleasing to clients and customers, and is efficient. These covers a wide range of support services, including janitorial services; office security; property or building management; space planning and accounting; mail and messenger services; access card management, car parking spaces, reception; storage facility and other support areas.
  • Oversee the accommodation, rental and security of the executives and consultants that reside in KPHL provided accommodation.
  • Vendor Management: Working closely with vendors to make purchasing decisions (office supplies, KPHL merchandise, etc.) and maintaining cordial relationships with vendors for as long as the company uses them.
  • Employee Relations: Evaluates and resolves human relations, labour relations, and work-related problems, and meets with management to determine appropriate action. It also involves providing advice to employees about company policies, government regulations, industry practices, and need for compliance.


  • Degree in Business Administration and/or Management, Human Resources, Finance or other related field
  • Knowledge on PNG labour laws
  • Knowledge on procurement processes and procedures
  • Minimum 10 years relevant experience in coordinating, leading and/or managing operations and administrative activities
  • Minimum 5 years’ experience in incident investigations and managing employee disciplinary issues,
  • Minimum 7 years’ experience in managing company fleets and building facilities
  • Minimum 5 years’ experience in managing service level agreements and vendor management.
  • Excellent oral and written communication skills
  • Proven ability to multi-task to meet deadlines


To express interest for these challenging and rewarding roles, please send through your application including current CV to: KPHL Recruitment on Email:  recruitment@kumulpetroleum.com

Please note that only the shortlisted applicants will be contacted. Applications for these positions close at 5:00 pm, 11 March 2020

“KPHL is an Equal Opportunity Employer. KPHL also offers a very competitive remuneration commensurate with experience and qualifications.”

Join Us


We want to attract and retain the best Papua New Guineans for important roles & responsibilities in the

Contact us for more information